Tropical Storm Isaias Update Tropical Storm Isaias Update August 4, 2020 8:00 AM PHILADELPHIA, Aug. 04, 2020 (GLOBE NEWSWIRE) — The National Weather Service is forecasting that Tropical Storm Isaias could directly impact our region on Tuesday. The storm is forecasted to produce heavy rain and strong winds. PECO is actively monitoring the weather and developing plans to prepare in advance for potential impacts to the company’s electric and natural gas system. PECO has activated its Emergency Response Organization and is prepared to respond to any potential impacts to the company’s electric and natural gas systems. In addition to this weather, the nation continues to face the COVID-19 pandemic that is increasing customer reliance on energy service as they work from home and take care of their families, making the need for reliable energy even more important. PECO will actively work to restore service to any potential customers in need, while also ensuring the health and safety of employees and customers. What are we doing? • We continue to monitor the weather conditions to prepare for any potential issues. If an issue occurs, we will work safely to repair damage and restore service as quickly as possible. • When storms and extreme weather hit, PECO is prepared and dedicated to restoring service to our customers as safely and quickly as possible. ° PECO crews, along with local contractors, work around the clock until every last customer is restored. ° We are also bringing in an additional 225 contractors to help with any restoration efforts. • Enhanced staffing plans are being developed for both field and back office employees. • PECO has activated its Emergency Response Organization and is prepared to respond to any potential impacts to the company’s electric and natural gas systems. • Every day throughout the year PECO has teams of employees, both in the field and back office, and on call to respond quickly if needed and supplement the company’s 24×7 staffing. What do we want customers to know/do? • PECO urges customers to be safe during severe weather by staying away from downed power lines and potentially damaged electric equipment. • Customers should always assume that PECO equipment is energized. Report downed power lines by contacting us at 1-800-841-4141. • Customers experiencing any issues with their electric or natural gas service should contact PECO at 1-800-841-4141. • Customers also can easily report issues with their electric service at peco.com/outages using their phone, tablet or computer or through PECO’s free mobile app. ° Download PECO’s free mobile app to report outages and receive notifications on restoration status. The PECO mobile app is available through the App Store or Google Play. • Visit peco.com/alerts to choose how to receive information – via text, email or phone – including when power is out in your area, when your service is expected to be restored, or when your power is restored. • PECO also has a two-way texting program for outages. By texting “ADDOUTAGE” to MYPECO (697326), customers can enroll in the program, report outages and check the status of their outage through text messaging. To use this service a customer’s mobile number must be registered with their account. • Customers can find additional information at peco.com/storm. Follow us on Facebook at facebook.com/pecoconnect and on Twitter at twitter.com/pecoconnect.