If you are experiencing a sewer back up during business hours Monday-Friday 9:00am-5:00pm except holidays please call 215-357-7300 x302 or x318.
If your sewer back up is not during business hours please call 215-357-3248 and leave a message with your name, address, phone number, and the reason you are calling.
PUBLIC WORKS DEPARTMENT SEWER BACKUP POLICY
We respond to every sewer call and immediately check if our main line is running clear.
If the blockage is in the resident’s lateral, they are to be told to call a plumber or drain cleaning service. The owner is responsible to maintain their sewer lateral from the house to the Township sewer main. Public Works crews are not to plunge any resident’s lateral.
If a plumber or drain cleaning service clears a resident’s lateral, Public Works crews are to return within a reasonable amount of time and check and/or jet our main line. This would be the next scheduled work day unless directed otherwise.
If there is any sewage overflow on the ground, or damage to a resident’s home occurs, Public Works crews are to take pictures with a digital camera or cell phone. The pictures are to be sent to both the Public Works Director and Secretary.
If a resident wishes to submit an insurance claim, they need to be instructed to submit pictures and all contact information to the Public Works Director and Secretary.
Sewer Backup Reports must be completed and handed in as always.