1/12/2024 UPDATE FROM PECO
|As we continue to repair the extensive damage caused by the major wind and rain storm experienced across the region earlier this week, PECO is closely monitoring the forecast and preparing for another round of severe weather expected to impact our service territory beginning Friday evening. This severe weather may bring down trees and tree branches and cause additional damage to electrical equipment and impact service to our customers.
PECO’s Emergency Response Organization remains activated and all available personnel, including contractors from outside of our region, are responding to restore service safely and as quickly as possible. We have secured more 1,300 field resources from Maryland, Kentucky, Virginia, Tennessee, New York, Massachusetts, Illinois, and North Carolina, and our Exelon sister utility, ComEd in Chicago, who will be retained to assist restoration efforts for our customers if additional outages occur.
We know how frustrating it is to be without power, but please know that we are working around the clock to restore service as quickly and safely as possible to all impacted customers. Thus far, more than 99 percent of customers impacted earlier this week have been restored.
Thank you for your continued patience – we will power through this together.
Stay in touch.
• If your lights go out, we offer several ways for your to report your outage. Save these links and numbers now so they are quickly and easily accessible if you need them.
• Always stay away from damaged electrical equipment, especially downed power lines and tree limbs that may come into contact with power lines.
1/10/24 UPDATE FROM PECO –
PECO’s emergency operations centers are open, and we are working around the clock to restore service for customers left without electric service due to Tuesday night’s severe weather. High winds paired with significant rainfall brought down trees and tree branches and caused extensive damage to electric equipment across the region impacting approximately 215,000 customers. At the height of the storm, approximately 136,000 customers were impacted.
Working through the overnight hours, PECO crews, contract personnel, and mutual aid crews brought in from Maryland, Kentucky, Virginia, Tennessee, and North Carolina have restored electric service to approximately 163,000 customers in less than 24 hours. PECO is bringing in hundreds of additional personnel over the coming days to restore service for remaining customers as safely and quickly as possible.
As of 09:53 a.m. Wednesday, approximately 58,013 customers remain without service. We anticipate that we will be able to restore service for most of these affected customers by Thursday evening, however scattered outages may continue through Friday due to the severity of the damage.
Current outages by county are:
Bucks – 6,000
Chester – 32,400
Delaware – 11,400
Montgomery – 3,900
Philadelphia – 1,700
York – 340
We understand that customers are inconvenienced when they are without service. PECO’s Emergency Response Organization remains activated and all available personnel are responding to restore service as safely and quickly as possible.
We urge customers to stay safe and always stay away from any storm damaged electrical equipment, especially downed power lines and tree limbs that may come into contact with power lines. PECO asks customers to report electric service interruptions and natural gas issues immediately by calling 1-800-841-4141. Customers also can report or view the status of an electric outage at www.peco.com or by using our mobile app.
PECO is closely monitoring current weather forecasts and preparing for heavy rain and strong winds tonight and tomorrow. We are currently preparing our crews and employees to respond to any outages that may occur due to this storm.
It is also important for you to take steps to prepare and know how to stay connected with us before any possible weather or outages. You can manage your preferences and account alerts any time to make sure you are always informed about your service and account.
Stay in touch.
If your lights go out, we offer several ways for your to report your outage. Save these links and numbers now so they are quickly and easily accessible if you need them.
- Download our PECO mobile app to quickly report an outage from a mobile device. The app will also provide notifications as the outage status is updated.
- Utilize our two-way texting program for reporting an outage and receiving updates. By texting “ADDOUTAGE” to MYPECO (697326), you can enroll in the program, report outages and check the status of your outage through text. To use this service your mobile number must be registered with your account.
- Report an outage online, including on a smart phone or tablet, by providing the account or phone number.
- Use our interactive outage map to report an outage and for the most up-to-date outage information.
- Call us directly at 800-841-4141 to report an outage or natural gas emergency.
- If you smell natural gas or see downed power lines, leave the area immediately and call 800-841-4141. Representatives are available 24 hours a day, 7 days a week.
Always stay away from damaged electrical equipment, especially downed power lines and tree limbs that may come into contact with power lines.
Don’t connect your generator directly to your home’s wiring. Never use a generator indoors or in an attached garage. Read and adhere to the manufacturer’s instructions for safe operation.